Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brazillas.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size approached. Delivery 1 month.
Goods quality, did not fit the size
Krūšturis ir ļoti ērts.Izmērs atbilst precīzi.Piegāde ātra.
На мой 90F такой и заказала. сел идеально
O sutien chegou hoje vinha dentro de caixa assim não deformou, muito bom!! Gostei muito do artigo encaixa perfeitamente é de muito boa qualidade. O vendedor é muito atencioso respondeu rapidamente às questões colocadas. Vou certamente voltar a comprar nesta loja.
Подошёл, описание соответствует. Рекомендую к покупке.
משלוח מהיר מידה טובה
The delivery was fast. The bra is very comfortable. I love it. I will reorder. Thank you very much.
Хороший, весьма удобный бюстгальтер. Эту модель заказываю уже не в первый раз. Размеру соответствует. Всё неплохо, кроме одного изменены номера отслеживания, что делает невозможным понять, где находиться товар!!! Из-за объединения нескольких посылок в одну, и соответственно смены номера отслеживания нет возможности отследить груз.
Заказываю уже не первый раз, все на высшем уровне!
The bra is good. Quality at 5. color corresponds. At its OPG 84 og 110 cm took 34F. what to say of course is small in the Cup. I believed the reviews and was mistaken. I wear 75h-i. The belt stretches well there is a stock. Cup need more for 2-3 sizes. Sorry.
מוצר טוב, אבל לא שמתי לב שזה עם ריפוד.
I like the bra, it is comfortable to wear. Only thing negative is that you are not able to adjust the straps that much.
On the chest with ordered D, I think suddenly reduced, but as it came, ophygel, they are so huge probably on the chest E I'll try to give my neighbor
The My second order this bra is easy Super and shipping is fast when I covered large 90e is same 40DD
Отличный, я очень довольна, по размеру подошёл, к телу приятный, мягкий, полноразмерная чашка
Busts are very good. A large natural chest makes a dipped. Foam is thin. I'll order a few more.
One of the best bras in my life. There are a couple of small minuses in the model: 1. the bra itself is of bodily color and it is not visible under the clothes, but the edge is lighter and it is visible! 2. the feature of the model-does not collect the chest on the sides, so that it was quite perfect I would like to have support there. To Mo in 11 days delivered, received in five.
Ordered 4.6.20 to Moscow 25.6.20. A Big Cup. My size is og-120, opg-95, I usually buy 90F. The cup is thin foam. In the same store I bought another model of the same size and the village is excellent (in the photo gray).
Super Store. I order is not the first time. delivery is very fast 2 weeks. The quality is excellent, recommend everyone!