Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brazillas.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality Super! buy more
I fell in love with this product, very well holds the chest, does not hang anywhere, everything is normal
I am very happy with this bra and will be ordering more from you! Your fine service and rapid shipping were also very much appreciated! Thank you! Noella Girouard Cornwall, Ontario CANADA
Perfectisimo!!! Ya he pedido muchos de esta tienda/marca y son muy muy buenos. Excelente relacion calidad / precio
Отримала! Супер зручний, добре тягнеться, просто клас! Величезне дякую продавцю! На розмір 95 J замовляла 46 G. Побачила вживу і здалося, що буде маленький, але сів просто ідеально, дуже добре тягнеться. Дякую продавцю і ОДНОЗНАЧНО рекомендую!
Lovely!...Thank you!
Очень удобный, отличный , буду заказывать второй
High quality product. The sizes are according to the picture quite close to reality. Delivery time was 18 days!
The bra came very quickly to the Mail. The quality is very good. Under the breast 89 cm-took 40 size G. It was possible to take 38 safely. It stretches. The straps are dense, wide. looks very worthy. I'll order more.
Fantasy!!! Nevertheless, the evil I yakasna! I yashchee Yong dosytsi shchylna, not tonenki I. Extiral PA tablich, adequatna. 88% Cotton
Very dense. Like a winter option to me.
My wife likes it. At 90g took 90H, came up.
The bra is excellent, if nothing changes, take less. I put on a fastened XD but, it looks still chic. Shoulders do not hurt, the chest does not hang and at the same time rests. I didn't have the best bra.
Pohodlná podprsenky, Dobře vypadá, spokojenost.
Ordered 27.04.29, courier brought 14.05.20. Original data: OG 107 cm, OG 84 cm. Decided to take the size of 36, as in the process of socks stretches. The clasp allows you to adjust the distance. The fabric is dense, after washing became softer. Supports the chest well. Centimeter measured in a calm version and as stretched as possible. Maybe someone will help these measures. At OPG 84 cm sits very tight, maybe it would be better 38.
Very cool, quality at the height, on the parameters of the girth under the breast 80, the girth of the breast 105 size 36 sat as VCast. Very comfortable, without bones, can even instead of sports wear. I will buy in this store again, finally found cotton underwear at an adequate price. By composition of 88% Cotton